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Purchase,
Registration and Support |
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How do I purchase the
Software? |
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Our software can be purchased through Regnow
only. They accept credit cards, paypal, check,
money orders, wire transfer and purchase orders. |
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How do I register the software?
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When you purchase,
you will receive information to generate a license
key on our website. You can then use this key
to unlock the software. |
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What
technical support is available? |
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Email support is
always free. We normally answer within 6-12 hours.
Telephone support is also available on weekdays.
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What is the
maintainance plan? |
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We normally put up
updates every 1-3 weeks. When we release the next
version, you would have to purchase an upgrade to
use the new version. You could continue using the current
version without upgrading as long
as you like. At the time we release the new version, we stop putting up
old version updates.
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When is the
End of Life period for the software? |
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We will stop supporting a
version when its end of life is reached. This is
normally 18-24 months after the next version is
released. |
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How do I use a variable in
the task? |
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What are
the different types of variables? |
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What are these System
Variables $DATE::$, $FILE::$ etc? |
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Can I get list of all the file names in a
directory? |
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Can I use
dynamic variables for file/folder name when
the task runs? |
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What is E-Mail Notification? |
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This is a feature to
alert you if a task fails. You can setup
multiple email notifications (for different tasks)
to alert you if the exit code > 0 . |
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I have been using VBScripts,
batch files, and perl scripts. Can I use them in your Automation Software? |
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Yes, the Process
task can run these scripts. |
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How do I know if my Script ran
without any Error? |
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Normally,with no
error it will return an exit code = 0. It is
recommended that you catch errors in your script and
set the appropriate exit code during exit. |
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Can I run many tasks
simultaneously? |
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Yes. |
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How do I know if the Task successfully completed? |
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Normally, if the
task completes successfully, then the task exit code
= 0. |
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What is Task Sequence Designer
or Chaining or Visual Script? |
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In 9.x, Task
Sequence is the new name for the 8.x Visual Script
task. This allows you to
run multiple tasks in sequence. Additionally
you can skip to certain steps in the sequence
depending on the exit code. |
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How do I Set Text in Automation
Star? |
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Use the Send Keys task. This allows you to
enter text into the window/field that is currently
active and in the foreground. |
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There are a dozen or more
File/Folder monitoring tasks. What do each of
them do? |
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File Watcher - Uses
windows code to look for changes in specified file
or directory.
File Monitor - Inbuilt code to monitor a directory
for new/old files based on filename, size, date
Directory Monitor - Monitors a directory for total
size, total files or any change in directory
Subdirectory Monitor - Monitors if a subdirectory
exists, or has changed, its total files, or total
file size.
Directory Loop - Loops through the files in a
directory and if condition is satisfied, run another
task, setting current file's properties into
variables.
SubDirectory Loop - Loops through the subdirectories
in a directory and if condition is satisfied, run
another task, setting current subdirectories's
properties into variables. |
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What is the error handling/logging involved? |
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A lot of our code is
in try/catch error blocks. All errors are
logged into the task log. Detailed error stacktrace
is logged into the debug/error log. |
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