Support Policy for non-supported Platforms

We can only support Windows, MacOSX and Linux fully.

We understand user concerns regarding our non support for all platforms.   This is what you can expect from us for non-supported platforms:
1)  We do not have the capability to install and test our software on Solaris, HpUX, Aix etc.. i.e. we do not have the resources, expertise, hardware, or the operating systems software to test for these platforms.
2) However, 100% of our source code is enclosed in error loops which log data into the debugLog.  This allows all users from all platforms to send us error reports.  We then go back to our code, locate the error, make a best guess fix, and ensure that the fix works on windows, macosx, and linux.  This automatically fixes the issue on all other platforms.
3) There is very little platform specific code within the software.  The exact same code runs on all platforms and we have never found any platform specific issue yet.  The user interface is purposely made very simple to prevent any platform specific issue.
4) Even though we do not support Solaris , HpUX, Aix, etc., if you send us a bug report from these platforms, we will go through our code to check the possible issue and provide fixes if possible.
5) We do have a number of solaris, hpux, and aix users, and we have not had a unresolvable platform specific issue yet.

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