Date Updated - 06/03/2005
DescriptionSometimes the internet connection to our
company is down. i.e. our Internet Service Provider is down. This
leads to false alerts being generated by the ping task which monitors
our website. Hence, we use a reference website. Our ping
task is only run if the reference website is up.
The ping task also keeps statistics. So we check the uptime
statistics for HiekSoftware.com from the Logs / TaskLogs menus.
The statistics are updated in a file called 'TaskTitle_statistics".
4) Create a chain task.
Step 1 = Ping task (CNN)
settings: If Exit Code > 0, Go to step 100
(step 100 => stop chain)
i.e. stop chain if reference is down => our internet
connection is down
Step 2 = Ping task (HitekSoftware)
settings: If Exit Code = 0, Go to step 100
i.e. stop chain and do not send alert email since our website is
up
Step 3 = Email task (default settings)
4) We schedule this chain to run every 10 minutes.
If the hiteksoftware.com website is up, for the ping task, an Exit Code
= 0 is returned, and the chain stops (goes to step 100).
If the hiteksoftware.com website is down, an Exit Code = 1 is returned
for the ping task (step 2). In this case the Email task is run,
and we receive an email alert to our cell phones. If we receive
2-3 consecutive alerts (down for 20 minutes) we contact Interland.com
and inform them that our website is down.