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Geoff Bard



Joined: 11 Jan 2007
Posts: 11

PostPosted: Tue Mar 13, 2007 4:35 pm    Post subject: NO Copy Reply with quote

HI - I'm doing a simple file sync between servers, the tasks run but nothing gets copied / updated, an the exit codes are 0.

Mar 14, 2007 12:30:01 PM
Synchronize folders - CDRLogs - Schedule Title = CDRLogs1 , Scheduled execution time = Mar 14, 2007 12:30:00 PM
Mar 14, 2007 12:30:01 PM
Synchronize folders - CDRLogs - Start Instance = 7761
Mar 14, 2007 12:34:03 PM
Synchronize folders - CDRLogs - End Instance = 7761 , Exit Code = 0 , Runtime (ms) = 242110

Have updated to 7.26 - service account user permission is domain admin and UNC paths are used for source and destination.

cheers Geoff
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Robert
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Joined: 25 May 2006
Posts: 1140

PostPosted: Tue Mar 13, 2007 4:52 pm    Post subject: Reply with quote

what are your settings?

Is include subdirectories option selected?
Filename filter and folder filter fields are blank?
Action?

does the source folder have files in the root folder? or just subdirectories?

any information in the debug log at that time?
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Geoff Bard



Joined: 11 Jan 2007
Posts: 11

PostPosted: Wed Mar 14, 2007 12:58 pm    Post subject: No Copy Reply with quote

Robert wrote:
what are your settings?

Is include subdirectories option selected?
Filename filter and folder filter fields are blank?
Action?

does the source folder have files in the root folder? or just subdirectories?

any information in the debug log at that time?


Action is Unidirectional mirror
Include subdirectories
Filename is *
Folder path filter is BLANK
The source folder has no files in its root, just subdirectories containing files
There is nothing in the debug log at the scheduled time
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melvin
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Joined: 25 May 2006
Posts: 595
Location: Santa Barbara, california

PostPosted: Wed Mar 14, 2007 9:59 pm    Post subject: Reply with quote

was your log listing from activity log or output log or task log?

even if nothing happens you should see the summary in the task log:
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Synchronize session summary:
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of new files copied = 5
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of files updated = 0
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of newer files overwritten (unidirectional mirror option only) = 0
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of files deleted (unidirectional mirror option only) = 0
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of folders deleted (unidirectional mirror option only) = 0
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of new folders created = 5
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - End Instance = 8 , Exit Code = 0 , Runtime (ms) = 328
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Geoff Bard



Joined: 11 Jan 2007
Posts: 11

PostPosted: Thu Mar 15, 2007 3:06 pm    Post subject: No Copy Reply with quote

melvin wrote:
was your log listing from activity log or output log or task log?

even if nothing happens you should see the summary in the task log:
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Synchronize session summary:
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of new files copied = 5
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of files updated = 0
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of newer files overwritten (unidirectional mirror option only) = 0
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of files deleted (unidirectional mirror option only) = 0
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of folders deleted (unidirectional mirror option only) = 0
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - Number of new folders created = 5
Mar 14, 2007 9:57:36 PM Synchronize folders - sync - End Instance = 8 , Exit Code = 0 , Runtime (ms) = 328



Listing was from Task log .

As below - this is the task log -

Synchronize folders - CDRLogs - Schedule Title = CDRLogs , Scheduled execution time = Mar 16, 2007 11:40:00 AM
Mar 16, 2007 11:40:05 AM

Synchronize folders - CDRLogs - Start Instance = 7930
Mar 16, 2007 11:44:14 AM

Synchronize folders - CDRLogs - End Instance = 7930 , Exit Code = 0 , Runtime (ms) = 249094

Mar 16, 2007 11:45:02 AM

Activity log : -

Synchronize folders - CDRLogs - Schedule Title = CDRLogs , Scheduled execution time = Mar 16, 2007 11:40:00 AM

Mar 16, 2007 11:40:05 AM

Synchronize folders - CDRLogs - Start Instance = 7930

Mar 16, 2007 11:41:05 AM

Synchronize folders - iPMLogs - End Instance = 828 , Exit Code = 0 , Runtime (ms) = 63079

Output log : -


Synchronize folders - CDRLogs - Schedule Title = CDRLogs , Scheduled execution time = Mar 16, 2007 11:40:00 AM

Mar 16, 2007 11:40:05 AM

Synchronize folders - CDRLogs - Start Instance = 7930

Mar 16, 2007 11:40:07 AM
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Robert
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Joined: 25 May 2006
Posts: 1140

PostPosted: Fri Mar 16, 2007 10:49 am    Post subject: Reply with quote

1) Does a synchronize test work between any 2 folders on your local system?

2) you are trying to synchronize files between 2 remote servers:
trying debugging one step at a time:
a) run a synchronize task between source server and your local drive
b) run a synchronize task between your local drive and target server
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Geoff Bard



Joined: 11 Jan 2007
Posts: 11

PostPosted: Sun Mar 25, 2007 5:31 pm    Post subject: Reply with quote

Robert wrote:
1) Does a synchronize test work between any 2 folders on your local system?

2) you are trying to synchronize files between 2 remote servers:
trying debugging one step at a time:
a) run a synchronize task between source server and your local drive
b) run a synchronize task between your local drive and target server


OK - I've installed Automize on the Destination server, so all jobs copy to local volume. But get the same problem - however , configuring jobs to synchronize directories below the original directory (individually - ie runnng a task per directory) works. Almost as though its not recognising the Include subs. field
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Robert
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Joined: 25 May 2006
Posts: 1140

PostPosted: Mon Mar 26, 2007 9:03 am    Post subject: Reply with quote

Which version are you using 7.26 or 7.27?

We had no problems with 7.26 , but there was a bug while trying to copy from root folders on windows. (c:\ or d:\ etc..) . This bug existed from 7.00-7.26.

While trying to fix this bug of copying from root folders in 7.27, a UNC related bug was introduced into 7.27.

We are going to fix both bugs in 7.28 to be released today.
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Geoff Bard



Joined: 11 Jan 2007
Posts: 11

PostPosted: Mon Mar 26, 2007 12:52 pm    Post subject: Reply with quote

Robert wrote:
Which version are you using 7.26 or 7.27?

We had no problems with 7.26 , but there was a bug while trying to copy from root folders on windows. (c:\ or d:\ etc..) . This bug existed from 7.00-7.26.

While trying to fix this bug of copying from root folders in 7.27, a UNC related bug was introduced into 7.27.

We are going to fix both bugs in 7.28 to be released today.


I'm using 7.26 - so, I'll wait until you have 7.28 out and try that ....
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