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apollonius
Joined: 24 Jul 2007
Posts: 27
Location: Switzerland
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 Posted: Tue Jan 08, 2008 12:14 am Post subject: SFTP connection issue [unknown cause] with Automize |
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Hi
I have an SFTP connection issue I can't see the reason for. We're trying a regular password-authenticated SFTP connection (standard port 22). It works perfectly with FileZilla from the server where Automize runs but Automize itself comes back with an "unknown cause" error.
Output log:
| Code: |
Jan 8, 2008 8:55:34 AM
Connecting to SSH2/SFTP Profile : Test
Jan 8, 2008 8:55:34 AM
Maximum Channels = 100
Jan 8, 2008 8:55:34 AM
Maximum packet length = 131072
Jan 8, 2008 8:55:34 AM
Preferred cipher method = aes128-cbc
Jan 8, 2008 8:55:34 AM
Preferred compression method = none
Jan 8, 2008 8:55:34 AM
Preferred message authentication method = hmac-sha1
Jan 8, 2008 8:55:34 AM
Preferred public key algorithm = ssh-dss
Jan 8, 2008 8:55:34 AM
Preferred key exchange method = diffie-hellman-group1-sha1
Jan 8, 2008 8:55:34 AM
Firewall Profile = All.none
Jan 8, 2008 8:55:34 AM
Firewall Type =
Jan 8, 2008 8:55:35 AM
Remote Host Identification = SSH-2.0-4.4.7.23 SSH Secure Shell
Jan 8, 2008 8:55:35 AM
Authenticating user partners
Jan 8, 2008 8:55:35 AM
Using password authentication for user = partners
Jan 8, 2008 8:55:36 AM
Authentication Failed
Jan 8, 2008 8:55:36 AM
The connection is not authenticated! [Unknown cause]
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Debug log:
| Code: |
Jan 8, 2008 8:55:36 AM
com.maverick.ssh.SshException: The connection is not authenticated! [Unknown cause]
at com.maverick.ssh2.Ssh2Client.A(Unknown Source)
at com.maverick.ssh2.Ssh2Client.openSessionChannel(Unknown Source)
at com.maverick.ssh2.Ssh2Client.openSessionChannel(Unknown Source)
at com.hitek.gui.mods.sftp.SFtpPanel.connectHost(SFtpPanel.java:752)
at com.hitek.gui.mods.sftp.SFtpProfiles.connectHost(SFtpProfiles.java:1387)
at com.hitek.gui.mods.sftp.SFtpConnectThread.run(SFtpProfiles.java:1408)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
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I have verified the password a thousand times and also asked the ftp server admininstrator whether he has any useful entries in his log but I don't know yet whether he can retrieve anything.
As it works with FileZilla (3.0.1), what can possibly be wrong?? Any input is welcome. We're currently using Automize Enterprise 7.26.
Regards,
Silvan |
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melvin
Site Admin
Joined: 25 May 2006
Posts: 595
Location: Santa Barbara, california
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| Posted: Tue Jan 08, 2008 5:06 am Post subject: |
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you may want to update to 7.42 and try again. We have updated to the newer version of our 3rd party sftp api since 7.26. This newer version likely has a fix for your issue.
make sure to stop engine and user interface.
then update using the patch update or full installer. |
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apollonius
Joined: 24 Jul 2007
Posts: 27
Location: Switzerland
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| Posted: Fri Jan 11, 2008 6:24 am Post subject: |
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Hi melvin
Yes, it works with 7.42. Looks like the newer API does the trick. 
Thanks,
Silvan |
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