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Email retrieval issue with special characters

 
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apollonius



Joined: 24 Jul 2007
Posts: 27
Location: Switzerland

PostPosted: Thu Feb 28, 2008 9:37 am    Post subject: Email retrieval issue with special characters Reply with quote

Hi

I'm reading a text file containing the lastname/firstname combination of people who are sending emails (not email addresses).
Using these entries, I configure an email download job with the "Subject" condition via a script task to get the emails of the people in the list (MS Exchange mail server).

This mainly works but not for names having a special character or "umlaut" in them, e.g. "ä/ö/ü/é/à" etc. These emails are not identified - it seems, the special character is not used properly. The output of the script (System.out) also shows a "  " instead of the special character.

What can I do to fix this? Regional settings or some runtime encoding setting in the script or any other environment config?? Question

Thanks for any help!
Silvan
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melvin
Site Admin


Joined: 25 May 2006
Posts: 596
Location: Santa Barbara, california

PostPosted: Thu Feb 28, 2008 9:17 pm    Post subject: Reply with quote

We have not had this issue reported before. Please send us the subject line via email for us to test against.

I doubt there is anything you can do to fix this.
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apollonius



Joined: 24 Jul 2007
Posts: 27
Location: Switzerland

PostPosted: Thu Feb 28, 2008 10:52 pm    Post subject: Reply with quote

Hi

Thanks for the feedback. I am not using the "Subject" condition as I originally wrote but the "Sender". However, I guess does not make a big difference regarding the special characters... Wink

I just noticed the following. I want to use the term "Hürlimann Silvan" in the "Sender" condition. Looking at the parameter file for the task, it says:

Task.PARAMETERS3=H\u00FCrlimann Silvan

Even if I explicitly overwrite the bold part with "ü", it still doesn't work. Seems like it sends this special char to the Exchange server which doesn't understand it.

I'll also send all this information via email.

Regards,
Silvan
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