hiteksoftware.com

edtechguy · Joined: 29 Feb 2008 Posts: 1

Hello I am using Automize 7.44 and having issues with SFTP. When I connect using FTP it connects no problem. But when I use SFTP the connection fails (using Port 22) and gives some other error (using Port 21). I am on a Macintosh

Here is the Output Log for each

Log for FTP connection, which is successful

Feb 29, 2008 11:48:12 PM
Connecting to FTP profile : My_Profile
Feb 29, 2008 11:48:12 PM
220 192.168.0.3 FTP server (tnftpd 20061217) ready.

Feb 29, 2008 11:48:12 PM
230 User My_username logged in.

Feb 29, 2008 11:48:15 PM
221-
Data traffic for this session was 0 bytes in 0 files.
Total traffic for this session was 1161 bytes in 1 transfer.
221 Thank you for using the FTP service on 192.168.0.3.

Below is the Log for using SFTP (port 22), unsuccessful

Feb 29, 2008 11:48:31 PM
Connecting to SSH2/SFTP Profile : My_Profile
Feb 29, 2008 11:48:31 PM
Maximum Channels = 100
Feb 29, 2008 11:48:31 PM
Maximum packet length = 131072
Feb 29, 2008 11:48:31 PM
Preferred cipher method = aes128-cbc
Feb 29, 2008 11:48:31 PM
Preferred compression method = none
Feb 29, 2008 11:48:31 PM
Preferred message authentication method = hmac-sha1
Feb 29, 2008 11:48:31 PM
Preferred public key algorithm = ssh-dss
Feb 29, 2008 11:48:31 PM
Preferred key exchange method = diffie-hellman-group1-sha1
Feb 29, 2008 11:48:31 PM
Firewall Profile = All.none
Feb 29, 2008 11:48:31 PM
Firewall Type =
Feb 29, 2008 11:48:31 PM
Connection refused

Below is the Log for using SFTP (port 21), unsuccessful

Feb 29, 2008 11:50:17 PM
Connecting to SSH2/SFTP Profile : My_Profile
Feb 29, 2008 11:50:17 PM
Maximum Channels = 100
Feb 29, 2008 11:50:17 PM
Maximum packet length = 131072
Feb 29, 2008 11:50:17 PM
Preferred cipher method = aes128-cbc
Feb 29, 2008 11:50:17 PM
Preferred compression method = none
Feb 29, 2008 11:50:17 PM
Preferred message authentication method = hmac-sha1
Feb 29, 2008 11:50:17 PM
Preferred public key algorithm = ssh-dss
Feb 29, 2008 11:50:17 PM
Preferred key exchange method = diffie-hellman-group1-sha1
Feb 29, 2008 11:50:17 PM
Firewall Profile = All.none
Feb 29, 2008 11:50:17 PM
Firewall Type =
Feb 29, 2008 11:55:17 PM
com.maverick.ssh.SshException

melvin · Posted: Sat Mar 01, 2008 6:23 pm Post subject:

1) Is the server setup to accept sftp connections? seems like it is not accepting any SFTP connections.
2) What type of server is this? linux/mac etc? SFTP server type?
3) send us the support.zip file from the email support generator.
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