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Able FTP 8.X Windows 7 Question

 
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robertlcarter



Joined: 18 Jul 2007
Posts: 30
Location: Knoxville, TN

PostPosted: Fri Jun 11, 2010 4:44 am    Post subject: Able FTP 8.X Windows 7 Question Reply with quote

I have recently upgraded my work laptop to Windows 7 ultimate. As a user of AbleFTP 8.X, I installed the software on my system. When i launch AbleFTP, my theme immediately changes to Windows 7 Basic and when AbleFTP does launch, it is nothing but a grey window with the window title at the top. I am running Windows 7 Ultimate 64Bit with Java 6 Update 20 (version 6.0.200) and Java 6 Update 20 64Bit (6.0.200). I cannot find anyone else on the forum having this issue. Can you tell me what I have done wrong and how to make AbleFTP work outside of Windows XP mode? Thanks, Robert Sad
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melvin
Site Admin


Joined: 25 May 2006
Posts: 635
Location: Santa Barbara, california

PostPosted: Fri Jun 11, 2010 3:46 pm    Post subject: Reply with quote

Unfortunately, we could not reproduce this and this is the First time we have seen this issue reported with windows 7 and java 6.

what is the screen display settings at? true color etc?
manually send us the logs, activityLog, outputLog, debuglog.jsd (ableftp8\data\logs folder)..
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