hiteksoftware.com

[bucklebuck]

Hello,

I'm using Automize 8.05 and have an SFTP-j task that successfully uploads files to a client site. But my GET task is not working. I'm getting the error "Operation failure. Reason unknown". My log is below. Notice the error happened three times, once for each file on the SFTP site. Also be aware I was able to log in using the GUI and download the files. Here is my log, thanks in advance for any help you can provide:

Connecting to SSH2/SFTP-j Profile : WFFF

Aug 9, 2010 1:24:27 PM

Default Directory: /

Aug 9, 2010 1:24:27 PM

Verifying permissions of: outbound/GENEX01_WFDM_1

Aug 9, 2010 1:24:28 PM

Directory: outbound/GENEX01_WFDM_1 , permissions: 500

Aug 9, 2010 1:24:30 PM

Operation failure. Reason unknown.

Aug 9, 2010 1:24:31 PM

Operation failure. Reason unknown.

Aug 9, 2010 1:24:31 PM

Operation failure. Reason unknown.

Aug 9, 2010 1:24:31 PM

FTP session summary:

Aug 9, 2010 1:24:31 PM

Total number of files = 3

Aug 9, 2010 1:24:31 PM

Total number of local files backed up = 0

Aug 9, 2010 1:24:31 PM

Total number of local files failed to back up = 0

Aug 9, 2010 1:24:31 PM

Total number of remote files backed up = 0

Aug 9, 2010 1:24:31 PM

Total number of remote files failed to back up = 0

Aug 9, 2010 1:24:31 PM

Total number of files moved to final staging folder = 0

Aug 9, 2010 1:24:31 PM

Total number of files failed to move to final staging folder = 0

Aug 9, 2010 1:24:31 PM

Total number of source files deleted = 0

Aug 9, 2010 1:24:31 PM

Total source files failed to delete = 0

Aug 9, 2010 1:24:31 PM

Total number of temporary files failed to rename = 0

Aug 9, 2010 1:24:31 PM

Total number of files in folders meeting folder name criteria = 3

Aug 9, 2010 1:24:31 PM

Total number of files meeting filename criteria = 3

Aug 9, 2010 1:24:31 PM

Total number of files meeting filename criteria and date modified criteria = 0

Aug 9, 2010 1:24:31 PM

Total number of files meeting filename criteria, date modified criteria, and new modified files criteria = 0

Aug 9, 2010 1:24:31 PM

Total number of failed transfers = 0

Aug 9, 2010 1:24:31 PM

Total number of files downloaded = 0

Aug 9, 2010 1:24:32 PM

SFTP-J - acordia_claim_sftpj_get - End Instance = 14 , Exit Code = 0 , Runtime (ms) = 6468

[melvin]

try updating to the latest 8.x version and see if that helps.. lots of fixes between the 8.05 and 8.40 versions , both in our code and the 3rd party sftp library.