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SFTP-task not finding files

 
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mcatmull@scripnet.com



Joined: 29 Oct 2009
Posts: 20

PostPosted: Sat Aug 14, 2010 4:48 pm    Post subject: SFTP-task not finding files Reply with quote

<NOTE: Using version Automize v8.26>

I have created a SFTP task and while I am able to manually connect to the site and get/put manually, the task indicates that there are not any files present (see log below).

-----------------------------------------------------------------------------------
Aug 14, 2010 5:39:38 PM

SFTP - TPCIGA-Elig-3-Dwnld-SFTP - Manual Run

Aug 14, 2010 5:39:38 PM

SFTP - TPCIGA-Elig-3-Dwnld-SFTP - Start Instance = 1

Aug 14, 2010 5:39:40 PM

SFTP Server is using SFTP protocol version 3

Aug 14, 2010 5:39:40 PM

Default Directory: /

Aug 14, 2010 5:39:40 PM

Verifying permissions of: /export/

Aug 14, 2010 5:39:40 PM

Directory: /export/ , permissions: drwxrwxrwx

Aug 14, 2010 5:39:41 PM

FTP session summary:

Aug 14, 2010 5:39:41 PM

Total number of files = 0

Aug 14, 2010 5:39:41 PM

Total number of local files backed up = 0

Aug 14, 2010 5:39:41 PM

Total number of local files failed to back up = 0

Aug 14, 2010 5:39:41 PM

Total number of remote files backed up = 0

Aug 14, 2010 5:39:41 PM

Total number of remote files failed to back up = 0

Aug 14, 2010 5:39:41 PM

Total number of files moved to final staging folder = 0

Aug 14, 2010 5:39:41 PM

Total number of files failed to move to final staging folder = 0

Aug 14, 2010 5:39:41 PM

Total number of source files deleted = 0

Aug 14, 2010 5:39:41 PM

Total source files failed to delete = 0

Aug 14, 2010 5:39:41 PM

Total number of temporary files failed to rename = 0

Aug 14, 2010 5:39:41 PM

Total number of files in folders meeting folder name criteria = 0

Aug 14, 2010 5:39:41 PM

Total number of files meeting filename criteria = 0

Aug 14, 2010 5:39:41 PM

Total number of files meeting filename criteria and date modified criteria = 0

Aug 14, 2010 5:39:41 PM

Total number of files meeting filename criteria, date modified criteria, and new modified files criteria = 0

Aug 14, 2010 5:39:41 PM

Total number of failed transfers = 0

Aug 14, 2010 5:39:41 PM

Total number of files downloaded = 0

Aug 14, 2010 5:39:41 PM

SFTP - TPCIGA-Elig-3-Dwnld-SFTP - End Instance = 1 , Exit Code = 0 , Runtime (ms) = 3098
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melvin
Site Admin


Joined: 25 May 2006
Posts: 635
Location: Santa Barbara, california

PostPosted: Mon Aug 16, 2010 4:27 pm    Post subject: Reply with quote

Do you get the same issue with SFTP-J profile and task?
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mcatmull@scripnet.com



Joined: 29 Oct 2009
Posts: 20

PostPosted: Mon Aug 16, 2010 4:53 pm    Post subject: Reply with quote

Yes, kind of. I converted the task today and while it sees the file on the FTP server, it does not transfer anything because it does not meet some date criteria (see below) However, I don't have any date criteria selected.

SFTP-J - TPCIGA-Elig-3-Dwnld-SFTP-J - Start Instance = 11

Aug 16, 2010 11:37:35 AM

Connecting to SSH2/SFTP-j Profile : TPCIGA

Aug 16, 2010 11:37:36 AM

Default Directory: /

Aug 16, 2010 11:37:36 AM

Verifying permissions of: /export

Aug 16, 2010 11:37:36 AM

Directory: /export , permissions: 777

Aug 16, 2010 11:37:38 AM

File or directory No such file not found

Aug 16, 2010 11:37:38 AM

FTP session summary:

Aug 16, 2010 11:37:38 AM

Total number of files = 2

Aug 16, 2010 11:37:38 AM

Total number of local files backed up = 0

Aug 16, 2010 11:37:38 AM

Total number of local files failed to back up = 0

Aug 16, 2010 11:37:38 AM

Total number of remote files backed up = 0

Aug 16, 2010 11:37:38 AM

Total number of remote files failed to back up = 0

Aug 16, 2010 11:37:38 AM

Total number of files moved to final staging folder = 0

Aug 16, 2010 11:37:38 AM

Total number of files failed to move to final staging folder = 0

Aug 16, 2010 11:37:38 AM

Total number of source files deleted = 0

Aug 16, 2010 11:37:38 AM

Total source files failed to delete = 0

Aug 16, 2010 11:37:38 AM

Total number of temporary files failed to rename = 0

Aug 16, 2010 11:37:38 AM

Total number of files in folders meeting folder name criteria = 2

Aug 16, 2010 11:37:38 AM

Total number of files meeting filename criteria = 1

Aug 16, 2010 11:37:38 AM

Total number of files meeting filename criteria and date modified criteria = 0

Aug 16, 2010 11:37:38 AM

Total number of files meeting filename criteria, date modified criteria, and new modified files criteria = 0

Aug 16, 2010 11:37:38 AM

Total number of failed transfers = 0

Aug 16, 2010 11:37:38 AM

Total number of files downloaded = 0

Aug 16, 2010 11:37:38 AM

SFTP-J - TPCIGA-Elig-3-Dwnld-SFTP-J - End Instance = 11 , Exit Code = 0 , Runtime (ms) = 3683
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Robert
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Joined: 25 May 2006
Posts: 1140

PostPosted: Thu Aug 19, 2010 8:18 am    Post subject: Reply with quote

If both the SFTP and SFTP-J have issues, it is very likely to be a server end setup issue or directory issue etc.. But, you can try the latest versions of Automize. maybe the updated 3rd party api's may help.
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