hiteksoftware.com

[Robert]

user question:

We pull thousands of images from this client everyday. The transfers are going fine; however it fails to move approximately 2 files every transfer. This happens to 99.9% of the trasnfers.

[Robert]

1) With that many transfers it is not uncommon to get a few failed transfers. It could be server or client side file locks or server busy/loaded or network issues.

2) Your best bet is to use a follow up Ftp task (say FtpTest_retransfer) to transfer only the failed files. In this followup ftp task, use the following variable for the filename: $%FtpTest::FailedFilenames%$, where FtpTest is your original task title.

3) You can run the Ftp task, and followup ftp task in a chain one after the other.. If the failed transfers fail again in the follow up, it could be a time / file lock issue. In this case you should avoid use a chain. Instead, if your regular ftp task runs once a day etc.., schedule the followup Ftp task to run a few hours later