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Problem authenticating with SSH host

 
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ComHem_ITSupport



Joined: 19 Jan 2007
Posts: 16
PostPosted: Wed Sep 19, 2007 6:14 am    Post subject: Problem authenticating with SSH host Reply with quote
I have trouble authenticating with a SSH host with user/password and private/public key authentication.

When using user/password and the checkbox "Use pub/pvt key authentication" checked I get:

Quote:

Sep 19, 2007 3:33:51 PM
Connecting to SSH2/SFTP Profile : BLABLABLA
Sep 19, 2007 3:33:51 PM
Maximum Channels = 100
Sep 19, 2007 3:33:51 PM
Maximum packet length = 131072
Sep 19, 2007 3:33:51 PM
Preferred cipher method = aes128-cbc
Sep 19, 2007 3:33:51 PM
Preferred compression method = none
Sep 19, 2007 3:33:51 PM
Preferred message authentication method = hmac-sha1
Sep 19, 2007 3:33:51 PM
Preferred public key algorithm = ssh-dss
Sep 19, 2007 3:33:51 PM
Preferred key exchange method = diffie-hellman-group1-sha1
Sep 19, 2007 3:33:51 PM
Firewall Profile = All.none
Sep 19, 2007 3:33:51 PM
Firewall Type =
Sep 19, 2007 3:33:54 PM
Remote Host Identification = SSH-2.0-XFB.Gateway Unix
Sep 19, 2007 3:33:54 PM
Authenticating user BLABLABLA
Sep 19, 2007 3:33:54 PM
Using private/public key authentication with private file = = /opt/hitek7/cert/BLABLABLA.key
Sep 19, 2007 3:33:54 PM
ssh disconnect host not allowed to connect [Unknown cause]


The log file at the SSH host says that the password is missing:
Quote:

SECS106I 19.09.2007 16:46:16 Server(351) Net profile SSH_BLABLABLA00_RSA selected [src_add="123.123.123.123/24627"] [dest_add="123.123.123.123/22"].

SECS111I 19.09.2007 16:46:16 Server(351) SSH profile SSH_PWD_OR_KEY_SERVER_RSA selected .

NET103I 19.09.2007 16:46:16 (352) incoming connection response [resp_add=""].

SECS115I 19.09.2007 16:46:16 Server(351) RSA signature achieved with private key BLABLABLA_PRIVATE_RSA.

PCNX003I 19.09.2007 16:46:16 (23069023) SFTP Connection Request Received .

PCNX004I 19.09.2007 16:46:16 (23069023) calling addr="123.123.123.123/24627", called_addr="123.123.123.123/22" .

PCNX004I 19.09.2007 16:46:16 (23069023) login="BLABLABLA", pwd="" .

PCNX001I 19.09.2007 16:46:16 (23069023) CGate BLABLABLA selected.

PCNX002E 19.09.2007 16:46:16 (23069023) Connection Failure, reason : Invalid SFTP Login Password .

SECS129E 19.09.2007 16:46:16 Server(351) User BLABLABLA login refused (public key method), [reason 213].

Looks like JaSFtp doesnīt send the password for some reason.

When the admin of the SSH host change the password to blank password and I change this in JaSFtp I get "authentication completed" but it looks like the app crashes?!? (java.io.EOFException)

Quote:

Sep 19, 2007 3:54:39 PM
Connecting to SSH2/SFTP Profile : BLABLABLA

Sep 19, 2007 3:54:39 PM
Maximum Channels = 100

Sep 19, 2007 3:54:39 PM
Maximum packet length = 131072

Sep 19, 2007 3:54:39 PM
Preferred cipher method = aes128-cbc

Sep 19, 2007 3:54:39 PM
Preferred compression method = none

Sep 19, 2007 3:54:39 PM
Preferred message authentication method = hmac-sha1

Sep 19, 2007 3:54:39 PM
Preferred public key algorithm = ssh-dss

Sep 19, 2007 3:54:39 PM
Preferred key exchange method = diffie-hellman-group1-sha1

Sep 19, 2007 3:54:39 PM
Firewall Profile = All.none

Sep 19, 2007 3:54:39 PM
Firewall Type =

Sep 19, 2007 3:54:39 PM
Remote Host Identification = SSH-2.0-XFB.Gateway Unix

Sep 19, 2007 3:54:39 PM
Authenticating user BLABLABLA

Sep 19, 2007 3:54:39 PM
Using private/public key authentication with private file = = /opt/hitek7/cert/BLABLABLA.key

Sep 19, 2007 3:54:39 PM
Authentication Completed

Sep 19, 2007 3:54:39 PM
java.io.EOFException



And their log file says everything is ok:

Quote:

SECS119I 19.09.2007 16:59:46 Server(353) RSA signature verification achieved with public key BLABLABLA00_PUBLIC_RSA.

SECS102S 19.09.2007 16:59:46 Server(353) Session established for user BLABLABLA, key exchange algo: dh-group1, public key algo: ssh-rsa, cipher algo: aes128-cbc, mac algo: sha1, no compression.

NET060I 19.09.2007 16:59:46 (354) session success.



Any ideas?
Help!
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Robert
Site Admin


Joined: 25 May 2006
Posts: 1140
PostPosted: Wed Sep 19, 2007 11:57 am    Post subject: Reply with quote
1) What type of SFTP server is this?

2) which version of JaSFTP are you using?

3) Send us your support files using the help menu / email support generator.
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ComHem_ITSupport



Joined: 19 Jan 2007
Posts: 16
PostPosted: Thu Sep 20, 2007 4:47 am    Post subject: Reply with quote
1) The SSH host is running an application called "XFB"
The supplier is Axway: www.axway.com

2) Running JaSFtp 7.34

3) Sent support files
I didnīt really have a job yet, just had a profile and tried connecting to the host manually, so I created a testjob because it was required in the email support generator.
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Robert
Site Admin


Joined: 25 May 2006
Posts: 1140
PostPosted: Fri Sep 21, 2007 9:01 am    Post subject: Reply with quote
If possible, please setup a test account on that server for us to test against.

Then Send us the Server IP,test account username and password via email.
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ComHem_ITSupport



Joined: 19 Jan 2007
Posts: 16
PostPosted: Mon Sep 24, 2007 1:17 am    Post subject: Reply with quote
Im checking if they can set up a test account...
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