jtreague
Joined: 10 Apr 2008
Posts: 7
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 Posted: Tue Dec 02, 2008 8:02 am Post subject: Task Instance Synchronization Issues |
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We recently upgraded from JasFTP7 to Automize 8 and are on patch level 8.07.
Recently many of our tasks are failing in our production and non-production environments with the following error:
| Code: |
| A previous instance of this task is running. This instance will stop immediately. To change overlap behaviour, use Synchronization feature |
When we receive this error we restart the FTP engine process and it resolves the issue for about 1 day. However the tasks seem so slow down and we encounter this error - as result our files do not get transmitted.
Below I have included a sample task log illustrating this behavior. Note that the task "SO_RELEASE" is a FTP "get" task and it's taking several minutes in between steps performed as part of this single tasks.
In the log below it looks a though the remote server connection may have timed out (at 9:38:27) and subsequent executions of the task failed due a prior instance of the task being running still.
We require only a single instance of our tasks to be running at one time but expect these to be completing quickly (we did not have this issue prior to upgrading from JasFTP 7 to Automize 8 ). Please advise if this is a known issue and if you would recommend we install the latest patches available after version 8.07.
Thanks,
Jeremy
| Code: |
Nov 30, 2008 9:30:01 PM Current ftp dir:/PSCHLI/outgoing/dcs/sales_orders/new
Nov 30, 2008 9:30:44 PM Ftp - SO_RELEASE - Start Instance = 218113
Nov 30, 2008 9:35:30 PM Ftp - SO_RELEASE - Schedule Title = SO_RELEASE , Scheduled execution time = Nov 30, 2008 9:26:09 PM
Nov 30, 2008 9:38:27 PM FTP response 421 received. Server closed connection.
Nov 30, 2008 9:39:02 PM Ftp - SO_RELEASE - Start Instance = 218113 - A previous instance of this task is running. This instance will stop immediately. To change overlap behaviour, use Synchronization feature
Nov 30, 2008 9:43:45 PM Ftp - SO_RELEASE - Start Instance = 218114
Nov 30, 2008 9:44:32 PM Ftp - SO_RELEASE - Schedule Title = SO_RELEASE , Scheduled execution time = Nov 30, 2008 9:36:02 PM
Nov 30, 2008 9:47:09 PM Ftp - SO_RELEASE - End Instance = 218112 , Exit Code = 1 , Runtime (ms) = 1620932
Nov 30, 2008 9:53:02 PM Ftp - SO_RELEASE - Start Instance = 218114 - A previous instance of this task is running. This instance will stop immediately. To change overlap behaviour, use Synchronization feature
Nov 30, 2008 9:54:00 PM Ftp - SO_RELEASE - Start Instance = 218115
Nov 30, 2008 9:56:02 PM Ftp - SO_RELEASE - Schedule Title = SO_RELEASE , Scheduled execution time = Nov 30, 2008 9:46:02 PM
Nov 30, 2008 10:04:31 PM Ftp - SO_RELEASE - Start Instance = 218116
Nov 30, 2008 10:08:09 PM Ftp - SO_RELEASE - Schedule Title = SO_RELEASE , Scheduled execution time = Nov 30, 2008 10:01:02 PM
Nov 30, 2008 10:08:14 PM Default dir:/
Nov 30, 2008 10:10:42 PM Ftp - SO_RELEASE - Start Instance = 218116 - A previous instance of this task is running. This instance will stop immediately. To change overlap behaviour, use Synchronization feature
Nov 30, 2008 10:12:14 PM 250 Directory successfully changed.
Nov 30, 2008 10:13:52 PM Ftp - SO_RELEASE - Start Instance = 218117
Nov 30, 2008 10:16:18 PM Current ftp dir:/PSCHLI/outgoing/dcs/sales_orders/new
Nov 30, 2008 10:17:04 PM Ftp - SO_RELEASE - Schedule Title = SO_RELEASE , Scheduled execution time = Nov 30, 2008 10:11:01 PM
Nov 30, 2008 10:19:42 PM Ftp - SO_RELEASE - Start Instance = 218117 - A previous instance of this task is running. This instance will stop immediately. To change overlap behaviour, use Synchronization feature
Nov 30, 2008 10:19:58 PM 200 Switching to ASCII mode.
Nov 30, 2008 10:22:43 PM Ftp - SO_RELEASE - Start Instance = 218118
Nov 30, 2008 10:24:12 PM Transferred:/PSCHLI/outgoing/dcs/sales_orders/new/SORELEASE_75_20111.transfer , To: G:/EBS/interfaces/from_oracle/dcs/sales_orders/new\SORELEASE_75_20111.transfer.tmp
Nov 30, 2008 10:32:29 PM Ftp - SO_RELEASE - Schedule Title = SO_RELEASE , Scheduled execution time = Nov 30, 2008 10:21:01 PM
Nov 30, 2008 10:33:21 PM Renamed: G:/EBS/interfaces/from_oracle/dcs/sales_orders/new\SORELEASE_75_20111.transfer.tmp to: G:/EBS/interfaces/from_oracle/dcs/sales_orders/new\SORELEASE_75_20111.transfer
Nov 30, 2008 10:33:57 PM Ftp - SO_RELEASE - Start Instance = 218118 - A previous instance of this task is running. This instance will stop immediately. To change overlap behaviour, use Synchronization feature
Nov 30, 2008 10:37:14 PM Ftp - SO_RELEASE - Start Instance = 218119
Nov 30, 2008 10:40:49 PM Ftp - SO_RELEASE - Schedule Title = SO_RELEASE , Scheduled execution time = Nov 30, 2008 10:36:05 PM
Nov 30, 2008 10:41:11 PM FTP session summary:
Nov 30, 2008 10:42:54 PM Ftp - SO_RELEASE - Start Instance = 218119 - A previous instance of this task is running. This instance will stop immediately. To change overlap behaviour, use Synchronization feature
Nov 30, 2008 10:45:55 PM Total number of files = 1
Nov 30, 2008 10:48:07 PM Ftp - SO_RELEASE - Start Instance = 218120
Nov 30, 2008 10:50:13 PM Total number of local files backed up = 0
Nov 30, 2008 10:52:19 PM Ftp - SO_RELEASE - Schedule Title = SO_RELEASE , Scheduled execution time = Nov 30, 2008 10:46:02 PM
Nov 30, 2008 10:54:05 PM Ftp - SO_RELEASE - Start Instance = 218120 - A previous instance of this task is running. This instance will stop immediately. To change overlap behaviour, use Synchronization feature
Nov 30, 2008 10:54:07 PM Total number of local files failed to back up = 0
Nov 30, 2008 10:57:06 PM Total number of remote files backed up = 0
Nov 30, 2008 10:57:34 PM Ftp - SO_RELEASE - Start Instance = 218121
Nov 30, 2008 10:59:56 PM Total number of remote files failed to back up = 1
Nov 30, 2008 11:00:30 PM Ftp - SO_RELEASE - Schedule Title = SO_RELEASE , Scheduled execution time = Nov 30, 2008 10:56:02 PM
Nov 30, 2008 11:02:04 PM Ftp - SO_RELEASE - Start Instance = 218121 - A previous instance of this task is running. This instance will stop immediately. To change overlap behaviour, use Synchronization feature
Nov 30, 2008 11:03:13 PM Total number of files moved to final staging folder = 0
Nov 30, 2008 11:05:30 PM Ftp - SO_RELEASE - Start Instance = 218122
Nov 30, 2008 11:06:25 PM Total number of files failed to move to final staging folder = 0
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