hiteksoftware.com Forum Index hiteksoftware.com
User discussion forum
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

FTP Profiles Disappear

 
Post new topic   Reply to topic    hiteksoftware.com Forum Index -> New Topics and Posts
View previous topic :: View next topic  
Author Message
csteenbock



Joined: 14 Oct 2009
Posts: 9
PostPosted: Fri Feb 18, 2011 7:45 am    Post subject: FTP Profiles Disappear Reply with quote
Two of our SFTP-J profiles have disappeared twice over the past week. This causes a "bad string" error when trying to connect to them with an SFTP-J task. This only happens with these two specific profiles. We have 21 total FTP profiles spread between the 4 profile types.
Back to top
View user's profile Send private message
Robert
Site Admin


Joined: 25 May 2006
Posts: 1140
PostPosted: Sun Feb 20, 2011 10:31 pm    Post subject: Reply with quote
is there anything in the debug log corresponding to the approximate dissapearence time?

what are the profile entries? any special characters etc.. used in any of the fields? any common field values between these 2 profiles? may give a clue as to why only these 2 profiles dissapear.
Back to top
View user's profile Send private message
csteenbock



Joined: 14 Oct 2009
Posts: 9
PostPosted: Tue Feb 22, 2011 8:39 am    Post subject: Reply with quote
There is nothing in the debug log. The profile names are as follows: ESP_to_AAA and AAA_to_ESP. We follow this naming convention for several other profiles without problems. The only common field values are "host" and "port"
Back to top
View user's profile Send private message
Robert
Site Admin


Joined: 25 May 2006
Posts: 1140
PostPosted: Wed Feb 23, 2011 8:35 am    Post subject: Reply with quote
Send us your support files today and then later as soon as the issue happens again:
http://www.hiteksoftware.com/phpBB2/viewtopic.php?t=2079
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    hiteksoftware.com Forum Index -> New Topics and Posts All times are GMT - 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group