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FTP Profiles Disappear

 
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csteenbock



Joined: 14 Oct 2009
Posts: 9

PostPosted: Fri Feb 18, 2011 7:45 am    Post subject: FTP Profiles Disappear Reply with quote

Two of our SFTP-J profiles have disappeared twice over the past week. This causes a "bad string" error when trying to connect to them with an SFTP-J task. This only happens with these two specific profiles. We have 21 total FTP profiles spread between the 4 profile types.
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Robert
Site Admin


Joined: 25 May 2006
Posts: 1140

PostPosted: Sun Feb 20, 2011 10:31 pm    Post subject: Reply with quote

is there anything in the debug log corresponding to the approximate dissapearence time?

what are the profile entries? any special characters etc.. used in any of the fields? any common field values between these 2 profiles? may give a clue as to why only these 2 profiles dissapear.
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csteenbock



Joined: 14 Oct 2009
Posts: 9

PostPosted: Tue Feb 22, 2011 8:39 am    Post subject: Reply with quote

There is nothing in the debug log. The profile names are as follows: ESP_to_AAA and AAA_to_ESP. We follow this naming convention for several other profiles without problems. The only common field values are "host" and "port"
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Robert
Site Admin


Joined: 25 May 2006
Posts: 1140

PostPosted: Wed Feb 23, 2011 8:35 am    Post subject: Reply with quote

Send us your support files today and then later as soon as the issue happens again:
http://www.hiteksoftware.com/phpBB2/viewtopic.php?t=2079
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