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[ohbej]

Currently running Automize Enterprise v8.4 and at sometime after 3:43pm yesterday all jobs where marked suspended. The Automize Engine was fine and was able to manually execute jobs without an error. Once I rebooted the server all jobs where no longer suspended and processing began as normal.

Has anyone else encounter this issue?

Does anyone know what might cause this to occur?

Thanks!

[Robert]

Did you hit refresh button? the user interface may not have got its updates regarding the schedules.

also, we have seen this issue when a first user creates the schedule and a second username logs onto the system and edits the schedule.

has this been the case?

[ohbej]

Robert -

Thanks for the reply.

I did not hit the refresh button, but if it happens again I will test that.

We do have multiple users logging into the PC running Automize, so it should have been a case where someone changed a schedule created by a different user. Are there plans to correct this behavior?

Thanks

[Robert]

Multiple users changing things on Windows 7, vista etc creates problems due to the Operating system. We have no control over the OS separating 2 users directories.

If refreshing via refresh button, restarting the User interface fixed the schedules then the issue is not due to different user.

Regarding rebooting the server fixed the schedules: do you remember if you then logged back on as a different user and started the user interface?