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Encryption works but sometimes fails - exitcode = 200

 
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Robert
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Joined: 25 May 2006
Posts: 1140

PostPosted: Wed Oct 19, 2011 7:03 am    Post subject: Reply with quote

Are there any corresponding entries in the debug log?
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Robert
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Joined: 25 May 2006
Posts: 1140

PostPosted: Thu Oct 20, 2011 2:19 pm    Post subject: Reply with quote

You may try increasing the command wait time. In the keystore tab, settings button, increase the command wait time.
The large files may be taking more than 300 seconds to decrypt.

The instance 2495 took 301 seconds to complete.. So, it could be related to this setting.
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Robert
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Posts: 1140

PostPosted: Fri Oct 21, 2011 12:15 pm    Post subject: Reply with quote

The setting is not in the Encryption task. The command time setting is in the Encryption module - Keystore tab - Settings Button. Change it to 15 minutes.

Since you are running the task within a chain, you should match the step time allowed. In the chain window, select the encrypt task and change the maximum step time to also be 15 minutes.
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