hiteksoftware.com

[Robert]

The GNUPG keystore is by default located in the users home directory. Hence if another user starts up AutoKrypt / Automize, the keys will not be available.

This error message normally occurs in these cases:

1) You setup the NT service to run as a SYSTEM or other account that is different from your normal logon account.
2) One user sets up the tasks / keys using one username account. Then logs off. Then another user logs on and tries to run the software using a different username.

In these cases the public key will not be found.

The solution to this is to set the GNUPG home directory and keystore to a folder within the Automize\data or Autokrypt\data folder. To do this please read the forum article just prior to this article titled:

How to change the default GnuPG home directory (keystore)