Schedule not running

Enter scheduler related suggestions, issues and bugs

Schedule not running

Postby Tech Support » Wed Jul 24, 2019 8:34 pm

User Support Request:
Hello we need support on the schedule for some reason is not running by itself the task even thou is setup the schedule, could you please take a look?
Tech Support
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Re: Schedule not running

Postby Tech Support » Wed Jul 24, 2019 8:35 pm

We see something strange in the logs (see below)... The schedule ran on Jul 17th 2:25 pm ran as expected. Then the task and schedule was edited and and manually run started which seems to have been initiated 10 minutes earlier at 2:14 pm... This seems to have caused the schedule to stop. We have never seen this before.

Did you log on remotely and try to manually run the task?
Did you log on as Admin or "run as admin' when you edited the task?
Is the engine running as a service?

1) Try suspending and scheduling the task again.
2) Try stopping and restarting the engine and see if this helps.

Jul 17, 2019 2:25:01 PM Total number of files uploaded = 0
Jul 17, 2019 2:25:01 PM Ftp - SA_ProdLive_to_T4M1 - End Instance = 9769 , Exit Code = 0 , Runtime (ms) = 811
Jul 17, 2019, 2:14:50 PM Ftp - SA_ProdLive_to_T4M1 - Manual Run
Jul 17, 2019, 2:14:50 PM Ftp - SA_ProdLive_to_T4M1 - Start Instance = 9770
Tech Support
Site Admin
 
Posts: 1276
Joined: Thu May 25, 2006 11:12 am

Re: Schedule not running

Postby Tech Support » Wed Jul 24, 2019 8:35 pm

User Reply:

It worked! Thank you
So I run it as an admin and stop/run the engine.
Tech Support
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Posts: 1276
Joined: Thu May 25, 2006 11:12 am


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