AbleFTP registration/activation

HiTek Software product registration issues

AbleFTP registration/activation

Postby jorn » Mon Nov 17, 2008 5:46 am

Hi all.

Just purchased AbleFTP online, got confirmation email which stated "You will receive additional information via email shortly" - which never arrived.
I reckon this 2nd email is supposed to include my registration key - and I'm in a bit of a hurry - so I would appreciate it if some admin could send/resend this.

Thanks.
jorn
 
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Postby Tech Support » Mon Nov 17, 2008 8:18 am

the email was sent about 1-2 hours after the order. you should have received it by now.
Tech Support
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Postby jorn » Tue Nov 18, 2008 2:01 am

Didn't receive anything yet.
There's always the option of it getting stuck in our corporate spam filter.

Was it sent from an email including hiteksoftware.com as domain ?
Is it possible for you to resend it form an alternate email source ?

Thanks.
jorn
 
Posts: 6
Joined: Mon Nov 17, 2008 5:32 am

Postby jorn » Tue Nov 18, 2008 6:42 am

Got it.
Thanks for helping !
jorn
 
Posts: 6
Joined: Mon Nov 17, 2008 5:32 am

Postby Tech Support » Tue Nov 18, 2008 7:33 am

we just sent you the email again from 2 different sources.
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